At Swift Haul Logistic we are committed to providing transparent shipping services and keeping our customers informed throughout the delivery process.

Refundable Charges

Certain shipment-related charges may be designated as refundable, including but are not limited to:

Insurance fees
 Documentation and processing fees
 Other refundable service charges communicated during shipment processing

Refund Eligibility

Refundable charges will be processed upon the successful delivery of the shipment and confirmation that all applicable shipping requirements have been fulfilled.

Medical Shipment Requirements
Medical shipments may be subject to additional handling, documentation, or regulatory requirements depending on the destination country, applicable laws, and the nature of the contents.
Where additional service charges apply, they will be clearly disclosed to the customer before processing. Any charges designated by Swift Haul Logistic as refundable will be refunded in accordance with the terms provided to the customer after the applicable conditions have been met.

Refund Processing

Eligible refunds will be issued using the customer’s original payment method or another mutually agreed payment method. Processing times may vary depending on the payment provider.

Policy Updates

Swift Haul Logistic reserves the right to revise or update this Refund Policy as necessary to comply with applicable shipping regulations and operational standards.

Authorized by
Management
Swift Haul Logistic

This policy applies to all eligible shipments handled by Swift Haul Logistic.